At Krezcoo.com, your privacy is our priority. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using Krezcoo.com, you agree to the terms outlined in this policy.
1. Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card details, UPI, wallet, or net banking information (processed securely through our payment partners).
- Account Information: Login credentials, order history, saved addresses, and preferences.
- Technical Information: IP address, browser type, device details, cookies, and usage data.
- Communication Data: Feedback, queries, reviews, or messages you send to our support team.
2. How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders.
- Providing customer support and responding to inquiries.
- Improving website functionality and user experience.
- Sending order updates, promotions, or newsletters (only if you opt in).
- Preventing fraud, unauthorized transactions, and security risks.
- Complying with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information with:
- Trusted Service Providers: Payment gateways, courier/logistics companies, IT support, and marketing platforms.
- Legal Authorities: If required by law, regulation, or government request.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
Krezcoo.in uses cookies and similar tools to:
- Remember your preferences and login details.
- Track website usage for analytics and improvements.
- Deliver personalized recommendations and ads.
You may disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement strict security measures to protect your data, including:
- Secure Socket Layer (SSL) encryption for payments.
- Limited access to personal data on a need-to-know basis.
- Regular monitoring of systems for vulnerabilities.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
As a user of Krezcoo.in, you have the right to:
- Access, update, or correct your personal data.
- Request deletion of your information (subject to legal requirements).
- Opt out of promotional emails and marketing communications.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at reach2krezcoo@gmail.com
7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us their data, please contact us for removal.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external websites.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach us at:
📧 Email: reach2krezcoo@gmail.com
📍 Address: Nagpur-441110
📞 Phone: 9404722139